Frequently Asked Questions
Does Cargo have a music policy?
Cargo's music policy is commercial - Club Classics, R'n'B, Hip-Hop & Pop.
What are your closing times?
Monday - Thursday 1am, Friday & Saturday 3am, Sunday 12am
Where can I buy tickets?
Online (http://cargo.skiddletickets.com/events.php) & on the door. Our main ticket providers online are Skiddle, Design My Night, Resident Advisor, YPlan App & Jukely.
Online tickets are strictly valid til 11pm. If you'd like to get a refund please contact Skiddle (or any other ticket provider) directly and you will be refunded 0-100% of your ticket depending on the reason.
Ticket says: Cargo has a strict door policy, what does it mean?
Strictly 18+ and everyone must be able to provide a Passport, Photo ID or a Drivers License. Part of the condition of entry is that you agree to a search on arrival of the venue. It's part of our licensing conditions and if you refuse to be searched you will not be allowed to enter the club. If you are found to be in possession of illegal substances or a weapon then the Police will also be called.
Cargo operates on 50/50 female/male policy for groups larger than 3. Please bear this in mind when booking tables & buying tickets for big groups.
I purchased tickets for myself and a group of friends, do we have to enter together?
Strongly advised that you enter together to avoid any misunderstandings on the door.
What do you accept as a valid ID?
Passport, Photo ID & Drivers License.
Do you have a dress code?
Smart - Casual.
How do I get onto the guest list?
For guestlist please sign up via our booking link selecting "guestlist" from the type: http://cargo-london.com/book-table/
How do I book a booth?
For table / VIP & terrace bookings go straight to our booking widget: http://cargo-london.com/book-table/
Where can I leave my jacket/bag?
Cargo has a cloakroom & we charge £3 per item. Please note: Cargo is not responsible for any valuable items left in the cloakroom.
If you've left an item in the cloakroom or lost it in the venue, please contact our Lost & Found Team 020 7739 3440 or e-mail firstname.lastname@example.org
Is there a cash machine at the club?
There is no cash machine in the club premises. Minimum card payment on the weekend is £20.
I lost an item, what should I do?
Please call 020 7739 3440 or e-mail email@example.com. Please mention the colour, the size or any other special features. Also leave your name and number so we can contact you if we find it!
When's the 'Happy Hour'?
Monday to Friday 4pm - 8pm.
Happy Hour deals:
2 Cocktails for £10
4 Beers for £10
Bottle of Wine for £10
Can I eat and smoke in Cargo?
It's against the law to smoke inside the premises. Cargo has a terrace area where smoking is allowed. Cargo offers food but the menu changes seasonally. Please link to 'menu'.
Where can I find photos from the club night I went to?
All the official photographs will be uploaded to Cargo's website and Facebook week after the event.
Can I take photos at the club?
Yes as long as it's not disturbing anyone and the pictures are not used for commercial purposes.
Please tag us down on Instagram and we'll reblog your photo to our Facebook!
Is the club available for private hire?
Yes – Cargo is available for private hire.
For corporate events contact: 020 7739 3440 or e-mail firstname.lastname@example.org
For music events contact: 020 7613 2201 or e-mail email@example.com
Do you have any deals for birthdays at the club?
Please see under 'menu' section we have the 'birthday packages'. For more info contact: 020 7739 3440 or e-mail firstname.lastname@example.org
How do I get a job working for Cargo?
Cargo is always looking for bright & hard-working people to join the team. Please e-mail your CV to email@example.com or hand it in to a manager in the venue. Also, keep an eye on our Facebook!
How do I submit a demo?
Cargo does not book artists, bands or DJ's. We only work with promoters.
If you would like to promote an event call 020 7613 2201 or e-mail firstname.lastname@example.org
If you would like to become a Resident DJ please send your recent mix into consideration to email@example.com
How can I get my ticket refunded?
if you've purchased an advance online ticket, please refer to your ticket provider's refund policy.
Unfortunately, refunds can't be issued for tickets purchased on the door.
How do I get to Cargo?
Closest tube is Old Street (Exit 2) or Shoreditch High Street station. Bus options are 26, 35, 47, 48, 67, 78, 149, 242 to Shoreditch High Street.
Why can I not take my coat or bag into arch 3?
Bags and coats take up valuable dance space and can be a hazard on the dance-floor. Please feel free to use our cloakroom.